Become a collision?
As you sit on a flight is unusual, it certainly happens. One will reserve a first class, business class or premium of the economy just to say they have moved to a lower class.
This can happen to some realities, such as a broken place, a sleepy pilot, a change of aircraft or most commonly, overload.
Anton Radchenko, the founder and CEO of Airadvisor, told CNN that he himself has been reduced twice, both because of the overload.
If you are notified of a seat seat a few days ago, Radchenko said that the second is likely to be a device or change of aircraft or head needs, such as resting points.
Many passengers do not know how to address an issue like this.
“I’ve seen in the first hand how most passengers are unaware of their rights, which invites many problems,” Radchenko said. “Remember that it is common enough for the airlines to push back to give compensation, and they tend to exploit the lack of passenger awareness.”
When you have a preliminary notice of a seat reduction, you can contact the airline and ask if you can switch to a different flight with a place of the same class.
However, most of the time you would learn about a discount until you reach the airport.
In this case, Radchenko advised to document everything – to require a written reason for the descent, make a photo of your new seat and dormitory crossings, and save each community from the airline.
All this documentation will be useful when making an application for compensation.
Radchenko personally received a $ 1000 refund when it came down to a Delta flight from New York to Frankfurt from the premium economy in the main cabin.
“Delta will provide compensation to clients who were involuntarily deducted based on the original marked cabin and the cabin where the client was underestimated,” Delta CNN Travel told, adding that the compensation could be in the form of skymiles, ecredits or a from different.
“Fee change refunds are given based on what the client paid for the cabin at the time of purchase.”
Delta has an online shape where travelers who were involuntarily seated can require a refund.
But Radchenko said he fought to get the refund. As an aviation expert and consumer rights lawyer, he knew how to remind the airline that passengers have the right to reimburse the price difference for involuntary discounts, according to the rules of the Department of Transport (DOT).
Delta was pushing her to make up for it with a flight voucher, but Radchenko pushed back until he was offered a cash refund, which he knew he was right.
“You have to be proactive and stay on Earth. Stay kind, but determined in your demands, ”Radchenko advised.
It also followed the contact of the airline as soon as possible.
“The 72-hour window before or after a planned flight is essential because this is when airlines make key decisions, including cancellations, refunds, planning changes and reprints assessing weather, crew availability, technical issues and other potential factors , ”
“Passengers who understand this system can maximize compensation, provide better alternatives, get timely refunds and avoid being ben.”
Radchenko added that if the deduction subtraction has adversely affected you in any way, it could not harm to seek additional benefits or compensation.
“For example, if you reserve a premium class because your arthritis requires you to sit in an extended and calm position, going down to the economy would affect your physical health. So you have a very valuable reason to put In doubt this annoyance and compensate for him, ”he said.
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Image Source : nypost.com