It was “Survivor: Airport edition”.
A passenger suffered a “panic attack” after a Wizz air cancellation, left leaflets locked at the airport for 22 hours with nothing other than two chocolate bars for maintenance.
“Only two foods within 24 hours. I think it’s absolutely funny, “said Sandra Czaranecka, 33, for Kennedy News and the media while recognizing the” shocking “meal experience.
The traveler was scheduled to fly from London, the United Kingdom to Warsaw, Poland, in December. 7 to visit the family, when her flight was delayed second in powerful winds.
“We got on board, without a problem, and then they told us the wind was too strong to fly,” Czaranecka recalled. “Everyone was quite understanding because we know that there were weather problems, so we expected that there could be delays or cancellations.”
Its precise forearm provod because, shortly thereafter, the crew creators leave the passengers “to board the plane and kept us there for four hours,” she recognized.
After a three hour of exhausting on the ground, passengers were given a chocolate and water to shake them.
“If you wanted anything else, they were, like,” Oh, you have to pay for it, “Czaranecka mourned, adding that passengers were finally forced to depreciate because the plane could not fly.
The flight continued to be postponed until it was eventually canceled at 10:00, blocking passengers at the flight center.
“They just left us trapped at the airport,” Czaranecka recalled. “I literally had a panic attack. I was so tired at this stage. I didn’t know what to do. “
To exacerbate the issues, Flyers had nothing to eat except for a bar – Bumm bumm chocolate and a marzipan stollenfruit bread – barely 20% of the 2,000 calories adult are success to consume daily.
“They give us a chocolate grass and then they gave us something of the carriages that was another type of chocolate grass” and that was it, “sprinkle czaranecka.
This was just the beginning of “22 hours of absolute horror,” she said. She claimed that the links that the company sent to reserve the hotels were dysfunctional and eventually “crawling” I want with the number of people clicking on them, forcing leaflets to find their apartment.
“They (Wizz Air employees) literally gave zero F -ks,” Czaranecka said. “No one from Wizz Air advised nothing.”
Saturated with the reception as it was already midnight, the tired Czaraneck decided to bite the lead and drop $ 250 in a hotel, food and transport. She said other passengers could not afford to chase the lawsuit and were forced to stay at the airport and undergo the aforementioned rations of hunger.
However, she and her friends were only at the hotel for four hours when Wizz Air employees inform them that their flight was planned.
When they returned to the airport the next day, they noticed that their blocked brothers had eaten nothing, but the two candy bars for 22 hours, evoking something from the 2004 Tom Hanks film “Terminal”.
“We start discovering people’s stories and some people slept there on the floor and a girl was sleeping in the prayer room,” Czaranecka recalled. “A lady had no money, so she literally hadn’t eaten during that time.”
She added, “I have flown for 11 years all over the world and have never seen something like that.”
The passengers finally left at 1:30 pm that day – almost a day after their original flight was expected to leave.
While the traveler in bed admitted that the weather delay was not Wizz Air’s fault, she stated that it was not right for them to “cancel the flight in the last minute” and then not to provide people with some essential basic “.
Czaranecka, who regularly uses Wizz Air to visit the family because of comfort and affordability, said she found the situation especially terrible as the budget carrier is normally “so good”.
She claimed she had finally reimbursed her expenses from the airline, but had not received any compensation yet.
A Wizz Air spokesman has since weighed in difficulty, seemingly dismissing complaints.
“As a result of numerous flight cancellations, providing hotel accommodation for customers was more difficult than usual,” said one spokesman. “However, Wizz Air fulfilled all his obligations to the ages by providing food, accommodation and transfers.”
Regarding the Czaranecka compensation request, the mentioned representative regulations stipulate that “Wizz Air is not obliged to provide further compensation if the cancellation is a duet for extraordinary circumstances beyond reasonable control, including extreme weather”.
They noticed that she would be reimbursed for the hotel book she did.
“We apologize for the concern this may have caused any of our passengers during this period, and we emphasize that the safety of our passengers, creation and aircraft is our greatest advantage,” they said.
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Image Source : nypost.com